Privacy Policy

We take the protection of your personal data very seriously. This Privacy Policy explains what data the TELOS IPTV App ("App") collects, how it is used, and what rights you have in this regard.

1. Data Controller

TELOS IPTV
Email: [email protected]

2. Our Core Principle: We Only Provide the Player

TELOS IPTV is a player application. We do not provide any media content, streams, playlists, or subscriptions. The App is designed to play content you already own from your IPTV provider. You, the user, are responsible for the content and login credentials you add.

3. What Data We Collect and Why

3.1 Data Provided by You

• IPTV Login Credentials: This includes the server URL, username, and password for your IPTV provider (e.g., M3U URL or Xtream Codes API).
  • Purpose: This data is essential to connect to your IPTV provider and display the content you are subscribed to.
  • Storage: This data is stored securely and exclusively on your device. It never leaves your device.

3.2 Automatically Collected Usage Data

• Watch History and Favorites: The App stores which content you have watched and which channels or videos you mark as favorites.
  • Purpose: This data enables convenience features like "Continue Watching" and provides the basis for cross-device synchronization.
  • Storage: This data is linked to an anonymous user ID and stored on our secure servers to enable cross-device sync. We do not analyze what specific content you watch.
• Device and App Information: We collect basic technical information about your device and app version (e.g., device model, operating system version) for troubleshooting and optimization.

4. What We Do NOT Collect

We do not collect:

• Your name, email address, or other personal contact information (unless you contact our support).
• The content of your playlists.
• Location data.
• Data from other apps, your contacts, or photos.

5. Sharing Data with Third Parties

We do not share your data with third parties, except for technical service providers who assist us in providing the App (e.g., for server hosting or crash analytics) and who are contractually obligated to protect your data.

6. Data Security

We take reasonable technical and organizational measures to protect your data. Data transfer for device synchronization is encrypted using TLS/HTTPS. Login credentials are stored in Android's encrypted app storage and never transmitted to our servers.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access (Art. 15 GDPR): You can request information about the data we process about you at any time.
• Right to rectification (Art. 16 GDPR): You can request correction of inaccurate data.
• Right to erasure (Art. 17 GDPR): You can request deletion of your data, provided no overriding retention obligations exist.
• Right to restriction of processing (Art. 18 GDPR): You can request that we restrict the processing of your data under certain circumstances.
• Right to data portability (Art. 20 GDPR): You can request your data in a commonly used, machine-readable format.
• Right to object (Art. 21 GDPR): You can object to processing based on our legitimate interest at any time.
• Right to lodge a complaint: You have the right to file a complaint with a competent data protection supervisory authority.

To exercise these rights, please contact us at: [email protected]

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our App or applicable law. The latest version will always be available within the App and on our website. The date of the last update is shown at the top of this page. We recommend reviewing this policy periodically.